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Working through adoption
After completing the solution we believe that is paramount to ensure that the users understand the benefits. We help to ensure that the software is used as intended. |
Providing technical supportIf there are production issues we work with our customers to ensure that the problems are resolved promptly. We help to eliminate critical errors caused by first responders by providing expert advice and guidance. |
Getting user feedback and engagement
Great features come from users. We don't want to lose that valuable feedback by not capturing it. Our software surveys users and captures information about its use so in future engagements we can certainly provide better usage analytics. |